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WisperTel Terms
and Conditions of Service
This agreement ("Agreement") is between WisperTel and
an end user ("End User") of the WisperTel VoIP Voice
Service. Any WisperTel services or products ("Services")
provided to End User shall be governed by the terms and conditions
herein. By activating the Services, End User acknowledges receiving,
reading and understanding this Agreement and accepts the terms
and conditions herein. End User acknowledges that they are of legal
age to enter into this Agreement.
1. TERMS AND CONDITIONS. The terms and conditions stated herein
are in lieu of and replace any and all terms and conditions set
forth in any documents issued by End User, including, without limitation,
purchase orders and specifications. Any additional, different,
or conflicting terms and conditions on any such document issues
by end user at any time are hereby objected to by WisperTel, and
any such documents shall be wholly inapplicable to any sale made
or service rendered hereunder and shall not be binding in any way
on WisperTel. No waiver or amendment to this contract or these
terms and conditions shall be binding on WisperTel unless made
in writing expressly stating that it is such a waiver or amendment
and signed by a duly authorized representative of WisperTel.
2. TERM. The term of this Agreement ("Term") begins
on the date that End User purchases Services and continues monthly
for the duration of the service period. At the end of the current
Term, the Term is automatically renewed unless End User provides
WisperTel, prior to the end of the current Term, notification of
intention to terminate the service. End User agrees to pay for
Services for the duration of the Term. Expiration of the Term does
not alleviate End User of responsibility for paying all unpaid,
accrued charges due hereunder. For End Users who choose to rent
equipment, if the End User chooses to terminate the Services before
the end of the current rental term, disconnection fees may apply
as set forth in sections 4.2.2 and 4.2.8.
3. LIMITATIONS FOR 911 EMERGENCY DIALING.
a. 911. End User acknowledges that WisperTel's Services do not
support traditional 911 emergency dialing, whereby calls are automatically
routed to an emergency 911 operator with the caller address appearing
on the operator computer. WisperTel does offer limited 911 services,
in which end user 911 dialed calls are routed to the nearest Public
Safety Answering Point office (PSAP). Typically these calls are
answered by the front desk of the PSAP and then routed to an emergency
operator at that location. However, some PSAP will not accept calls
in this manner. End-User agrees to notify, as appropriate, any
of its users of the Services who may place calls using End-User
phone services. WisperTel advises End-User to maintain an alternative
means of accessing traditional 911 services such as traditional
telephone services or cellular phone services.
b. Outages due to Electrical, Internet or other General Failures.
End-User acknowledges that the Services will not function in the
absence of electrical power, access to the Internet or other general
failures associated with the VOIP network. End-User acknowledges
that the Services will not function if there is an interruption
of End-User broadband or high-speed Internet access service.
c. Non-Voice Systems. End-User acknowledges that the Services
are not set up to function with out-dialing systems including home
security systems, medical monitoring equipment, satellite television
systems and some facsimile systems. By consenting to these terms
and conditions, End-User waives any claim against WisperTel for
interruption or disruption of such systems by the Services.
4. PURCHASED EQUIPMENT.
a. To provide the Services, WisperTel may provide Equipment to
End User. All Equipment shipments are F.O.B. "WisperTel's
facility." WisperTel's liability for delivery shall cease,
and title (if applicable) and all risk of loss or damage shall
pass to End User upon delivery to carrier.
b.WisperTel will not cover replacement for lost, stolen, mistreated
or modified equipment. Equipment returned by End User that is not
covered under warranty may be refused by WisperTel, and End User
will be responsible to pay return shipping charges.
c. All returned Equipment must be returned within the first thirty
(30) days after delivery for a refund of the cost of the device,
less a twenty percent (20%) restocking fee. All return items must
be returned in original packaging with all associated items, undamaged
and in good working order in order to receive a refund.
d. Items that are damaged or defective may be returned within
sixty (60) days of purchase for replacement. All damaged items
must be returned in original packaging with all associated items
in order to receive a refund.
e. With respect to any manufacturers warranty on equipment, WisperTel
will honor those warranties provided the procedures of those applicable
warranties are followed. End User shall be required to obtain authorization
from WisperTel to return any Equipment. WisperTel will provide
replacement Equipment only if the Equipment is deemed to be defective
and covered under the warranty. Note: If WisperTel customer is
past due on any of its payments for equipment, then those units
will not be eligible for warranty claims.
5. EQUIPMENT RENTAL AGREEMENT
a. RENTAL SELECTION, INSTALLATION AND ACCEPTANCE. By electing
to rent your Equipment (Equipment) you agree to rent from us and
we agree to rent to you, subscriber Equipment necessary to receive
WisperTel E-phone services on the terms and conditions contained
in this Rental Agreement (the Agreement). You agree that, at any
time during the term of this Agreement, WisperTel may substitute
the Equipment with other equipment with equivalent functionality
at the discretion of the WisperTel without charge to you, if in
WisperTels opinion such replacement is necessary in order for WisperTel
to continue to deliver services to you. You hereby grant us and
WisperTel or its agents the right to enter any premises of yours
or under your control, without any liability for damage, trespass
or any other reason, to install, repair or de-install the Equipment.
You expressly agree that you reviewed the disclosures hereon in
advance of the executing this Agreement. You represent and warrant
that you have selected the WisperTel Equipment in your own judgment,
and, having done so, you authorize us to enter into a supply contract
with WisperTel. We are not WisperTel, nor the dealer, nor the manufacturer
of the Equipment. We make no warranties as to the performance,
reliability, quality, condition or capacity of the Equipment. We
are not liable for any damage to you if, for any reason, WisperTel
delays or fails to deliver, install or repair any or all of the
Equipment or services, now or in the future. This Agreement is
a finance lease under the UCC.
b. RENTAL TERM. You agree to pay rental payments of one U.S.
dollar and ninety-five cents per month ($1.95/month) on a month-to-month
basis plus all other sums owed by you to WisperTel under its Customer
Agreement and WisperTel as written herein including a disconnect
fee of sixty U.S. dollars ($60.00, see below for credit). WisperTel
is renting the Equipment to you as-is. You do not have nor will
you develop (by any payments, invoices or otherwise) any equity,
right, title or other interest in or to the Equipment other than
that of a renter. To the extent permitted by law, you agree to
reflect the Equipment as rental equipment and affirm our title
in the Equipment. The Equipment is and shall remain our property
regardless of its use or any attachments to real property. Your
obligations under this Agreement are unconditional and irrevocable
notwithstanding the discontinuance or interruption of the service
supplied to you by WisperTel. You agree that you shall not assert
any disruption of discontinuation of service by WisperTel or any
other cause as a defense or a claim for setoff against your obligations
under this Agreement.
c. LOST, STOLEN, ALTERED OR BROKEN EQUIPMENT. You shall not use
the Equipment except to receive WisperTel services and you shall
not modify the Equipment in any way without the express written
permission of WisperTel. In any event, you bear the entire risk
of loss due to theft, vandalism, disappearance, destruction or
damage (loss) to the Equipment from any cause whatsoever and you
may be required to purchase a replacement. Replacement charges
will be based on the fair retail price of the Equipment, plus applicable
shipping costs and taxes. You are required to make all rental payments
and fulfill all your obligations under this Agreement even if there
is a loss. You shall immediately notify WisperTel of any stolen
or damaged Equipment and shall cooperate with WisperTel in all
reasonable aspects to eliminate actual or potential unauthorized
use of the Equipment. At WisperTel's sole option, failure to report
stolen or damaged Equipment in a timely manner will cause you to
be responsible for all service fees accrued until the time that
WisperTel is informed of the loss or theft and can effect a termination
of WisperTel's services.
d. ASSIGNMENT; WAIVER OF DEFENSES. We may, without notifying
you, sell, assign, and/or grant a security interest in this Agreement
or our rights in the Equipment. You agree that the new owner will
have all the same rights and benefits that we now have under this
Agreement. The rights of the new owner will not be subject to any
claim, defense, or set-off that you may have against us. You agree
that after you receive a notice of assignment, that your monthly
rental payment will be paid by valid credit card charge initiated
by WisperTel which are due under this Agreement. You agree that
if, for any reason, you are not satisfied with the Equipment, its
installation or operation, any claim you wish to make will be made
solely against the original manufacturer of the Equipment or WisperTel,
and you will promptly pay us (or our assigns) all amounts due under
the Agreement regardless of such claim. You shall not by function
of law or otherwise, sublet, sublease, abandon, assign, transfer,
suffer liens or attachments, pledge or otherwise dispose of or
surrender any Equipment without our prior written consent.
e. GOVERNING LAW AND NOTICE: This Agreement shall be governed
by the laws of the State of Colorado. Your grant of a security
interest and any related filings shall not be construed as meaning
that this Agreement is not a true lease under the UCC.
f. INDEMNITY. You are responsible for any liability, damage,
loss, penalties, claims, suits and actions (collectively Claims)
arising out of the selection, ordering, purchase, rejection, transportation,
storage, non-delivery, possession, operation, control, use, condition,
repairs, maintenance, installation, delivery, return or disposition
of the Equipment. You agree to reimburse us for, and if we request,
to defend us against any and all Claims. Your responsibility under
this paragraph shall survive the termination and expiration of
the Term of the Agreement.
g. PAYMENT/REMEDIES/DEFAULT. You agree that your monthly rental
payment will be paid by valid credit card charge initiated by WisperTel,
at regular intervals approximately thirty (30) days apart, unless
instructed otherwise by us. Additionally, a default under this
Agreement will constitute a default under your agreement for service
with WisperTel and WisperTel will terminate your service. You are
in default under this Agreement if you fail to pay any rental payments
or other amount owed by you within ten (10) days of its due date.
If any rental payments are due, but unpaid within thirty (30) days
of its due date for any reason including but not limited to, non-payment
or declined Credit Card charges, WisperTel may suspend or terminate
your services and all accrued charges shall be immediately due.
WisperTel will charge you interest of one and one half percent
(1.5%) per month on outstanding charges and a late fee of ten per
cent (10%) of the owed balance. If payment is not made in full
within sixty (60) days, WisperTel has the right to send to collection
and to repossess the Equipment without liability for damage or
trespass.
h. TERMINATION. Equipment must be returned to WisperTel within
fourteen (14) days of the termination of service to receive a credit
for the one sixty U.S. dollars ($60.00) disconnect fee, provided:
(i) Equipment is undamaged, reasonable wear and tear excluded,
and is in good working order; (ii) all components and hardware
are returned; and (iii) Equipment is returned with a valid return
authorization number obtained from WisperTel's Customer Care Department.
You are responsible for the cost and risk of de-installation and
return of Equipment.
i. HAZARD WARRANTY. As a WisperTel VoIP subscriber renting your
equipment, you agree to accept the hazard insurance for your ATA
as a term of this rental at an additional $1.00 per month. Please
see http://www.wispertel.com/hazard.html for more specific information
on the warranty.
5. BILLING, CHARGES AND PAYMENT.
a. PAYMENT. Upon purchase of the Service, End User must provide
WisperTel with a valid credit card number from an accepted issuer
(American Express, Discover, MasterCard or Visa). End User authorizes
WisperTel to charge the credit card number provided by End User
("Credit Card") for all charges arising from End User's
use of the Services. End User agrees to notify WisperTel of any
change to the credit card information including, but not limited
to, changes in account number, expiration date or billing address.
WisperTel shall not be responsible for any charges made by the
Credit Card issuer to End User's Credit Card account for exceeding
credit limit, insufficient funds or other reasons.
b. CREDIT TERMS. All Services provided to End User and covered
by the Agreement shall at all times be subjected to credit approval
or review by WisperTel. End User will provide such credit information
or assurance as is requested by WisperTel at any time. WisperTel,
in its sole discretion and judgment, may discontinue credit at
any time without notice.
c. BILLING. WisperTel will provide End User with a monthly on-line
invoice for the Services and bill all charges invoiced to End User's
account to the Credit Card. Such charges shall include activation
fees, monthly service fees, shipping charges, disconnection fees,
equipment charges, toll charges, taxes and any other applicable
charges. Monthly service fees are paid in advance of each month's
service; toll charges and any other applicable charges are billed
at the end of each month's service. WisperTel reserves the right
to charge the Credit Card for toll charges at any time if End User's
cumulative toll charges for the current month exceed two hundred
and fifty dollars ($250.00). Billing for monthly service fees commences
upon purchase of the Services, and the first month's monthly service
fee shall be prorated to take into account any partial month that
may occur as the result of the date monthly service fees are initiated.
Thereafter, billing for monthly phone services will occur in advance
of the month the Services are provided, whereas billing for any
toll or long-distance charges will occur in arrears.
d. LATE/NON-PAYMENT. If any charges for the Services are due
but unpaid for any reason including, but not limited to, non-payment
or declined Credit Card charges, WisperTel may suspend or terminate
the Services and all accrued charges shall be immediately due.
WisperTel will charge End User interest (1.5% per month) on those
charges and a late fee of 10% of the owed balance. If End User
fails to pay WisperTel within 30 days of billing date, WisperTel
has the right to disconnect the Services without notice and/or
send to collection. Upon disconnect, End User agrees to immediately
pay all amounts owed to WisperTel. Re-establishment of Service
fees of $50.00 and a penalty of $25 apply to ALL disconnected accounts.
Upon disconnect, a valid credit or debit card will be required
to reinstate service. If payment is not made in full within 60
days, WisperTel has the right to repossess the End User unit to
offset monies owed without liability for damage or trespass.
e. TAXES. Prices for the Services do not include any customs
duties, sales, use, value added, excise, federal, state, local,
public utility or other similar taxes. All such taxes shall be
paid by End User and will be added to any amounts otherwise charged
to End User unless End User provides WisperTel with an appropriate
exemption certificate. If any amounts paid for the Services are
refunded by WisperTel, applicable taxes may not be refundable.
At the present time, under the terms of "WisperTel's VoIP
phone service, federal excise taxes are applicable, as are sales
taxes on the ATA should End User choose to purchase.
f. CREDITS. End User acknowledges and agrees that the Services
are provided "as is, where is." Credit allowances are
under the sole discretion of WisperTel.
g. DISCOUNTS. From time to time in its sole discretion, WisperTel
may offer promotions or discounts of activation or other fees.
Any promotion or discount codes must be entered by End User upon
purchase of the Services. End User shall not be entitled to a subsequent
credit for such promotions or discounts, if not requested at the
time of account creation or change of service.
h. BILLING DISPUTES. End User must dispute any charges for the
Services within thirty (30) days of receipt of the monthly on-line
invoice or End User waives any objection.
6. TOLLS. Every call to or from Equipment using the Services that
originates or terminates in the Public Switched Telephone Network
("PSTN") is subject to the then-applicable toll charges
that are associated with the Plan. Every call to or from Equipment
using the Services that originates or terminates with a SIP service
provider that is not affiliated or associated with WisperTel will
also count as PSTN minutes and be subject to the then-applicable
toll charges that are associated with the Plan. Domestic long distance
calls are billed in six (6) second increments. Calls to a phone
number outside the United States and Canada to a non-WisperTel
account or IP partner will be charged at the current rates published
on the WisperTel-E-Phone website. The duration of each call from
the US to international destination is to be calculated in six
(6) second increments after a thirty (30) second minimum. Calls
to Mexico are rounded to the minute.
7. TELEPHONE NUMBER. Telephone numbers provided by WisperTel ("Number")
to the End User shall be leased and not sold. End User is not to
use the Number with any other device other than the Equipment without
the express written permission of WisperTel. WisperTel reserves
the right to change, cancel or move the Number at its sole discretion.
If, however, the End User chooses to 'port' their existing phone
number into the WisperTel VoIP service, the End User shall also
be able to 'port' the number out of the WisperTel network upon
termination of service if the End User has maintained an account
in good standing with WisperTel.
8. LOST, STOLEN, ALTERED OR BROKEN EQUIPMENT. End User shall not
modify the Equipment in any way without the express written permission
of WisperTel. End User shall not use the Equipment except with
the Services provided hereunder. Except as otherwise provided for
hereunder, End User is responsible for all lost, stolen or broken
Equipment and may be required to purchase a replacement to continue
service. Replacement charges will be based on the fair retail price
of equipment, plus applicable shipping costs and taxes. End Users
who have existing Equipment belonging to WisperTel shall pay WisperTel
for any such lost, stolen or broken Equipment in an amount equal
to the retail price of the Equipment. End User shall immediately
notify WisperTel of any lost or stolen Equipment and shall cooperate
with WisperTel in all reasonable aspects to eliminate actual or
potential unauthorized use of the Equipment. At WisperTel's sole
option, failure to report lost or stolen equipment in a timely
manner will cause End User to be responsible for all service fees
accrued until the time that WisperTel is informed of the loss or
theft and can effect a termination of the Services.
9. PROHIBITED USES. Any use of the Services or any other action
that causes a disruption in the network integrity of WisperTel
or its vendors, whether directly or indirectly, is strictly prohibited
and could result in termination of the Services. End User understands
that neither WisperTel nor its vendors are responsible for the
content of the transmissions that may pass through the Internet
and/or the Services. End User agrees that it will NOT use the Services
in ways that violate laws, infringe the rights of others, or interfere
with the users, services, or equipment of the network. End User
agrees and represents that it is purchasing the Services and/or
the Equipment for its own internal use only, and shall not resell,
transfer or make a charge for the Services or the Equipment without
the advance express written permission of WisperTel. Use of service
shall not include certain activities including, but not limited
to, any autodialing, continuous or extensive call forwarding, continuous
connectivity, fax broadcast, fax blasting, telemarketing or any
other activity that would be inconsistent with residential or small
business usage.
10. UNLIMITED MINUTE USAGE PLANS; CHANGES TO THE AGREEMENT, SERVICES
OR PLAN. WisperTel reserves the right to review usage of unlimited
minute usage plans to ensure that there is no end-user abuse of
such plans. End-user agrees to use unlimited minute plans for normal
voice calls and will not employ methods or devices to take advantage
of unlimited plans by using service excessively or for means not
intended by WisperTel. WisperTel may terminate service immediately
if, in its sole discretion, end-user is abusively using the unlimited
minute plan. WisperTel reserves the right to make changes to the
terms and conditions of this Agreement, the Services and/or the
Plan ("Change of Service"). In the event of a Change
of Service, WisperTel will post to the website currently located
at terms.html. Notice will be considered received by End Users
and such changes will become binding to End Users, on the date
the changes are posted to the website ("Change Date"),
and no additional notice will be required. WisperTel will post
all changes thirty (30) days in advance of the effective date of
change. If End User does not send WisperTel notification of their
desire to terminate this agreement or uses the Service after the
Change Date, End User is deemed to have accepted and consented
to the change of terms and conditions of the Service. If End User
does not consent to the change of service and terminates this agreement,
End User will be responsible for any sums due hereunder in addition
to any applicable Disconnection Fee. End User may request a Plan
change at anytime, subject to any applicable change of service
fee and additional terms and conditions. In no case will an activation
fee be credited after thirty (30) days from the initial purchase
of the Services for a Plan change or cancellation. For a Plan change
to a plan that requires a purchase of the Equipment, an equipment
charge will apply. WisperTel may decrease prices for the Services
or Plans without providing any prior notice to End User.
11. TERMINATION. End User agrees to provide WisperTel with thirty
(30) days notice of termination. End User shall be responsible
for the full monthly service fee for the month during which the
notice of termination of service is provided to WisperTel. In accordance
with section 4.2.8, a disconnection fee may apply. WisperTel reserves
the right, at its sole discretion, to suspend, terminate or change
the Services without advanced notice for any reason, including
without limitation, misuse of the Services in any way, End User's
breach of this Agreement, End User's failure to pay any sum due
hereunder, suspected fraud or other activity by End User that adversely
affects the Services, WisperTel, "WisperTel's network or other
End Users' use of the Services. WisperTel reserves the right to
determine, at its sole discretion, what constitutes misuse of the
Services and End User agrees that "WisperTel's determination
is final and binding on End User. WisperTel may require an activation
fee to change or resume a terminated or suspended account.
12. PRIVACY. WisperTel utilizes the public Internet and third
party networks to provide voice and video communication services.
Accordingly, WisperTel cannot guarantee the security of voice and
video communications of End User. WisperTel is committed to respecting
End User's privacy. Once End User chooses to provide personally
identifiable information, it will only be used in the context of
the End User's relationship with WisperTel. WisperTel will not
sell, rent, or lease End Users' personally identifiable information
to others. Unless required by law or subpoena or if End User's
prior permission is obtained, WisperTel will only share the personal
data End User provides with other WisperTel entities and/or business
partners that are acting on "WisperTel's behalf to complete
the activities described herein. Such WisperTel entities and/or
national or international business partners are governed by "WisperTel's
privacy policies with respect to the use of this data. Upon the
appropriate request of a government agency, law enforcement agency,
court or as otherwise required by law, WisperTel may disclose personally
identifiable information.
13. TECHNICAL SUPPORT. WisperTel provides technical support to
End Users via telephone and e-mail for the Services and the Equipment
provided. Support for other applications and uses is not provided
or implied.
14. BREACH. In the event of End User's breach of the terms of
the Agreement, including without limitation, failure to pay any
sum due hereunder, End User shall reimburse WisperTel for all attorney,
court, collection and other costs incurred by WisperTel in the
enforcement of "WisperTel's rights hereunder and WisperTel
may keep any deposits or other payments made by End User.
15. INDEMNIFICATION. End User agrees to defend, indemnify and
hold WisperTel, its affiliates and its vendors harmless from any
claims or damages relating to this Agreement.
16. DISCLAIMER OF CONSEQUENTIAL DAMAGES. In no event shall WisperTel
or its vendors be liable for any special, incidental, indirect,
punitive or consequential damages or for any damages, including
but not limited to loss of data, loss of revenue or profits, or
arising out of or in connection with the use or inability to use
services or products provided hereunder whether due to a breach
of contract, breach of warranty, the negligence of WisperTel or
its vendors or otherwise.
17. WARRANTY AND LIABILITY LIMITATIONS. WisperTel makes no warranties,
express or implied, including, but not limited to, and implied
warranties of merchantability or fitness for a particular purpose.
Neither WisperTel nor its vendors will be liable for unauthorized
access to "WisperTel's or end user's transmission facilities
or premise equipment or for unauthorized access to or alteration,
theft or destruction of end user's data files, programs, procedures
or information through accident, fraudulent means or devices, or
and other method, regardless of whether such damage occurs as a
result of "WisperTel's or its vendors' negligence. Any claim
against WisperTel must be made within 90 days of the event of the
claim and WisperTel has no liability thereafter. "WisperTel's
liability is limited to repair, replacement, credit or refund.
WisperTel may elect to provide a refund in lieu of credit, replacement
or repair. All warranties cover only defects arising under normal
use and do not include malfunctions or failures resulting from
misuse, abuse, neglect, alteration, modification, improper installation,
or repairs by anyone other than WisperTel. In no event shall "WisperTel's
total liability hereunder exceed the amounts paid by the end user
to WisperTel in the prior twelve (12) months from the date of claim.
18. EXPORT COMPLIANCE. End User agrees to comply with U. S. Export
laws concerning the transmission of technical data and other regulated
materials via the Services. End User agrees to comply with applicable
local, state and federal regulations governing the locality in
which the Equipment and Services are used.
19. PHONE NUMBERS AND WEB PORTAL DISCONTINUANCE. Upon expiration,
cancellation or termination of the Services, End User shall relinquish
and discontinue use of any Numbers, voice mail access numbers and/or
web portals assigned to End User by WisperTel or its vendors.
20. SOFTWARE COPYRIGHT. Any software used by WisperTel to provide
the Services and any software provided to End User in conjunction
with providing the Services are protected by copyright law and
international treaty provisions. End User may not copy the software
or any portion of it.
21. SURVIVAL. The provisions of section 4, 5, 14, 15, 16, 17 and
21 shall survive any termination of the Agreement.
22. NOTICES. WisperTel communicates with End Users primarily via
email. Notices to End User shall be sent to the email address specified
by End User at the time of registration for the Services or as
subsequently specified by End User ("Email Address").
End User is responsible for notifying WisperTel of any Email Address
changes. End User agrees that sending a message to the Email Address
is the agreed upon means of providing notification. Email is used
to communicate important information about the Services, billing,
changes to the Services and other information. The information
is time-sensitive in nature. It is required that End User read
any email sent to the Email Address in a timely manner in order
to avoid any potential interruption in the Services provided hereunder.
23. FORCE MAJEURE (EVENTS BEYOND OUR CONTROL). WisperTel shall
not be liable for any delay in performance directly or indirectly
caused by or resulting from acts of God, fire, flood, accident,
riot, war, government intervention, embargoes, strikes, labor difficulties,
equipment failure, late delivery by suppliers or other difficulties
of WisperTel as may occur in spite of "WisperTel's best efforts.
24. GOVERNING LAW / RESOLUTION OF DISPUTES. a. Mandatory Arbitration.
Any dispute or claim between End User and WisperTel arising out
of or relating to the Service or Equipment provided in connection
with this Agreement shall be resolved by arbitration before a single
arbitrator administered by the American Arbitration Association
in accordance with its Commercial Arbitration Rules . The arbitration
shall take place in Jefferson County, Colorado and shall be conducted
in English. The arbitrator's decision shall follow the plain meaning
of the relevant documents, and shall be final and binding. Without
limiting the foregoing, the parties agree that no arbitrator has
the authority to: (i) award relief in excess of what this Agreement
provides; or (ii) award punitive or exemplary damages. Judgment
on the award rendered by the arbitrators may be entered in any
court having jurisdiction thereof. All claims shall be arbitrated
individually and Customer will not bring, or join any class action
of any kind in court or in arbitration or seek to consolidate or
bring previously consolidated claims in arbitration. Customer acknowledges
that this arbitration provision constitutes a waiver of any right
to a jury trial. b. Governing Law. The Agreement and the relationship
between you and WisperTel shall be governed by the laws of the
State of Colorado without regard to its conflict of law provisions.
To the extent court action is initiated to enforce an arbitration
award or for any other reason consistent with Section 25.1, End
User and WisperTel agree to submit to the personal and exclusive
jurisdiction of the courts located within the state of Colorado,
to the extent possible in Jefferson County, and waive any objection
as to venue or inconvenient forum. The failure of WisperTel to
exercise or enforce any right or provision of the Agreement shall
not constitute a waiver of such right or provision. If any provision
of the Agreement is found by a court of competent jurisdiction
to be invalid, the parties nevertheless agree that the court should
endeavor to give effect to the parties' intentions as reflected
in the provision, and the other provisions of the Agreement remain
in full force and effect. End User agrees that regardless of any
statute or law to the contrary, any claim or cause of action arising
out of or related to use of the Service or the Agreement must be
filed within one (1) year after such claim or cause of action arose
or be forever barred.
25. ENTIRE AGREEMENT. The terms and conditions of this Agreement
constitute the entire agreement with regard to this sale and expressly
supersede and replace any prior or contemporaneous agreements,
written or oral, relating to the Services. This agreement shall
be binding upon the heirs, successors, and assigns of WisperTel
and End User.
Updated 9/20/06
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