How do I report unsolicited bulk email or SPAM??

If you've been "spammed" by someone you don't know, don't reply to the sender or follow any removal instructions that might be included. Instead, complain to the sender's ISP. Before it ever reaches your Inbox, each piece of email must be sent from a server. Most server administrators are responsible and don't want their machines used for spamming. ISPs typically have policies prohibiting spamming through their accounts. Once they are notified that a user has been abusing their account, many ISPs will shut down the offender.

How do you find out whom to contact?

Look at the domain. This is the part after the "@" sign in an email address or the last part of the server name in a URL. For example, the URL of http://www.abc-bds.bogus.net/somepage.html has a domain of "bogus.net."

Once you know the domain, email the entire message (including full headers) to "abuse@" that domain name and explain your situation. For example, if you received SPAM from spammer@anydomain.com, send the original email and your complaint to abuse@anydomain.com. The ISP may have further requirements, but this is the person or group you need to contact.

If the SPAM or abusive email is being sent from a WISPER Mail account (i.e., user@wispertel.net), please forward an unedited copy of the following information to abuse@wispertel.com for us to evaluate and take appropriate action per our Terms of Service. Make sure to include:

• The original subject line
• Complete headers -- Email programs often display abbreviated headers. Learn more about headers.
• The complete message body

If your report is missing any one of these items, it may take longer for the WISPER Mail Abuse Team to properly investigate and take appropriate action.

More questions? Contact support@wispertel.com for assistance.